Field Service Engr I At Honeywell In Vadodara

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Location: Vadodara

Company: Honeywell

The engineer is expected to carry out preventive maintenance / corrective / emergency maintenance visits at customer sites on DCS/PLC/SCADA systems.
Preventive Maintenance – Cleaning, Backup, Modification, and Report Submission of the existing running system.
Corrective Maintenance – Restoring the system from any faults in the system
Shutdown Maintenance
Logistics Management – Individual should carry the material for restoring the problem at site. Material IN and Material Out at customer premises with proper documentation.
PC troubleshooting and Networking
Documentation – 40 % of documentation is involved

Matured skills in independent troubleshooting/problem resolution on these platforms.
Understand customer needs & extend Service Support at site / remote for prompt issue closure ensuring adherence to Honeywell Process and Quality matrices.
Build, Develop & Sustain Customer relationships with effective Customer management.
Should be able to plan site visits as per agreed SLAs and in line with the regional/central revenue plan.
Required travel 80% of the time anywhere in Gujarat – India.
Be available 24/7 for support during exigencies.
Executing Service projects and migrations
Possess fluent oral & written communication skills
Identify prospects, conduct pre-sales site assessment and develop them into firm leads.
Constantly probe opportunities for migrations, and add-ons & work seamlessly with customers to reduce their pain areas by pitching in the right solution
ISO, HSE, commercial guidelines and all Honeywell Process compliance is a must.
Be a single point contact for all customer needs for designated customers.
Added advantage if knowledge of Honeywell System
Must be willing to serve and be deputed as Site Support Specialist (Resident support Engineer) 24/7, 365 days.

Ready to work as a ‘Site Support Specialist ‘(Resident Support Engineer) 24/7, 365 days apart from standard leave policy at different locations like Dahej, Mehsana, Surat, Mithapur etc.
24 X 7 Support availability is mandatory.
Ready to work on other Gujarat region sites including some parts of MP
Politeness and good communication skills are required during interactions.
The leave process and frequency should be followed as per the standard regional process.
Office Processes should be followed timely and accurately.

Bachelor’s degree/equivalent, or High school diploma with significant relevant experience.