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Location: Bengaluru
Company: Tejas Networks
Who We Are
Product Engineering team is responsible for Platform and software validation for the entire product portfolio. They will develop automation Framework for the entire product portfolio. Team will develop and deliver customer documentation and training solutions. Compliance with technical certifications such as TL9000 and TSEC is essential for ensuring industry standards and regulatory requirements are met. Team works closely with PLM, HW and SW architects, sales and customer account teams to innovate and develop network deployment strategy for a broad spectrum of networking products and software solutions. As part of this team, you will get an opportunity to validate, demonstrate and influence new technologies to shape future optical, routing, fiber broadband and wireless networks.
What You Work
We are Seeking a Technical Product Trainer for Fixed and Wireless Network solutions for Tejas Networks. This position requires an understanding of telecom carrier and enterprise networks, industry challenges, and market trends, both at a business and technology level. The ideal candidate will be an active and resourceful trainer who understand the customer needs, work with different product, engineering, and technology teams, and channel partners to translate technical features of telecom and networking solutions into training material for Wireless Technologies, LTE, 5G, AI, and IoT.
- Attend planning meetings to understand new training requests, create or follow training delivery plan in accordance with training request.
- Interface with Product Training manager/lead, testing, and design teams to come up with training strategy.
- Interact with the product, engineering, and documentation teams to create internal and customer training materials.
- Manage the training delivery, ensure quality, and manage the client/customer relationship after the training.
- Support the creation and roll-out of the Learning & Development roadmap that helps the business to scale and our employees to grow.
- Design and develop learning solutions and programs.
- Manage curriculum portfolio to ensure accurate training materials and assessments.
- Preparing training scripts and ability to provide video-based training programs would be an added advantage.
Mandatory Skills
- Knowledge of and experience in networking and telecommunications area, radio technology, and LTE/5G specifications.
- Ability to work and learn independently, mentor, lead, and support training team members.
- Well-familiarized with creating multimedia presentations or training materials.
- Create setup in lab as per customer deployment scenarios and perform testing.
- Willing to travel and train customers on site.
- Prepare training scripts and ability to provide video-based training programs.
- Excellent oral and written communication skills and strong interpersonal skills.
Desired Skills
- Knowledge of radio network solutions including HW and SW architecture.
- Ability to work under pressure and adapt quickly to changes in priorities, projects, and processes.
- Strong analytical skills and the ability to understand and communicate complex technical concepts.
Preferred Qualifications
- Experience: 1 to 3 year’s experience from Telecommunication or Networking background.
- Education: B.Tech/BE (CSE/ECE/EEE/IS) or any other equivalent degree.
Diversity and Inclusion Statement
- Tejas Networks is an equal opportunity employer. We celebrate diversity and are committed to creating all-inclusive environment for all employees.
- We welcome applicants of all backgrounds regardless of race color, religion, gender, sexual orientation, age or veteran status.
- Our goal is to build a workforce that reflects the diverse communities we serve and to ensure every employee feels valued and respected.
