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Education with Specialization: BE – Mechanical / Electrical / Electronics Engineering
Experience: 3 to 6 years
Roles and Responsibilities
- Technical support for frontlines & field service technicians
- Material identification and replacement suggestions (Material functionality, Quality validation and Safety analysis)
- Strong knowledge on Supply Chain Management & Master Data Management & Material Management Process
- Technically Strong knowledge on Commercial Mechanical, Electrical & Electrifications Products
- Reduce technical complexity for easy material identification
- Request For Quotations (RFQ) processing
- Supplier suggestions for sourcing on technically challenging materials
- Updating material master and enriching with technical information in PDM and SAP
- Technical studies on quality feedback and warranty claims
- Handle Engineering Change requests (CR’s/ECN)
- Knowledge on Adobe Tool & Technical Document Writing
- Digital catalogues – Product based spare part catalogue’s creation
- PSR Kits – Service Repair packages offering with digital solutions
- AR manuals – Component based spare part manuals creation
- AM instructions – Manage installation / maintenance instructions PDM
- Work assigned by the Team leader / Manager
Required Technical Skill Set: General
- Excellent knowledge on SAP codes to related transitional domain
- Working basics on O365
- Good command in English language
Technical
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- Process knowledge on Product Data Management (PDM) / Product Lifecycle Management (PLM)
- Basic hands-on experience with designing and modelling tools (2D/3D)
Behavioral
- Detailed Focus, Drive and Persistence, Innovation and Creativity
- Handle critical incidents and alerts by being flexible and adoptable
- Ability to work independently and take decisions when needed
- Collaboratives in virtual and cross-cultural working environment
Software and tools
- VariPDM
- SharePoint tools
- SAP ERP
- O365
- Designing: Creo, ProgeCAD
Highlights
- Product knowledge on Elevator, Escalator and Building doors
- Field experience on installation and commissioning
- Effectiveness in O365
- MS-Excel macros creation
Location: Chennai
Company: KONE
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