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Location: Gurugram
Company: Lutron Electronics
Lutron Electronics Co., Inc has an immediate opening for an Applications Engineer (Shades) in the Trainings team at the Global Service Center in Gurugram, India. In this position, you would be a key part of the International Shades and Trainings teams.
Responsibilities
Contributions & Responsibilities:
- Train product knowledge and selling skills to Sales Teams, Technical Support and external Partners / Customers (SIS’, Contractors, Consultants, Distributors)
- Develop adequate online training modules / programs for the region, linked to verticals targeted, in line with regional sales strategy.
- Produce e-learning courses using storyline software & publish on LMS platform like Docebo
- Create instruction-based video for programming & installation
- Develop and implement training and education materials using Articulate/Camtasia software
- Plan and organize all that is needed for training: materials and handouts, samples, display board.
- Work closely with Marketing and Communication Team to recommend, develop and implement the adequate tools (brochures, technical guides, digital supports like videos, tutorials for Social Media, etc.)
- Develop platform for training material, in collaboration with Communication Team, and promote on-line training, webinars and e-learning modules
- Evaluate training outcomes based on key performance indicators
Stay aligned to Lutron’s culture and values:
- Be passionate
- Be flexible and adaptable to changing markets
- Be an innovative thinker
- Be customer focused
- Be ethical
Qualifications
- Batchelor degree in engineering with 3+ years training design experience creating blended learning solutions both instructor-led and self-paced training
- Preferably technical background in e-learning industry /content writing
- Demonstrated success in planning, implementing and executing training programs
- Excellent coordination skills – able to priorities and get results
- Solid Presentation and Analytical Skills
- Strong communicator, able to lead training classes, seminars, conferences
- Fluent in English (written and spoken)
- Independent, mature and self-motivated with a positive attitude
- Team player with good interpersonal skills
- Articulate Storyline 3/Articulate rise3/Adobe photoshop/adobe Illustrator/adobe captivate/basic sound recording & video editing
- Well-versed in MS Office (Excel, Access, PowerPoint, etc.)
- Autocad/Adobe Flash/AV creations/enhancement Tools knowledge will be an added advantage