Associate Engineer-TXN At Ericsson In Noida

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Location: Noida

Company: Ericsson

This document outlines the job description for Domain Support Specialist – TXN within the Managed Service Delivery in SDU Bharti.

We believe in trust – we trust each other to do the right things!
We believe in taking decisions as close to the product and technical expertise as possible.
We believe in creativity – trying new things and learning from our mistakes.
We believe in sharing our insights and helping one another to build an even better user plane.
We truly believe in happiness; we enjoy and feel passionate about what we do and value each other’s technical competence deeply.

Managing NOC 24X7 environment & act as a mentor to the Shift resources.
Role is to handle the day-to-day operational challenges and ensure smooth operations and as per the contract agreements.
To support and implement MSTOP processes.
Authorized to report security breach incidences.
To suggest for corrective and preventive actions of security threats.
To act as a planned work coordinator for emergency requests beyond normal office hours.

Ensuring KPI / SLA Fulfillment related to Network.
Maintenance & 1st Level troubleshooting of the events taking place on the network.
To be able to interface with the other organizational entities like Circle team NPI, NPO, Optimization, SRF, FO, Projects, 3PP, Customer Support, Customer etc.
To handle and analyze Trouble Tickets and recommend timely actions and solutions to Trouble Tickets when vital.
Technical Knowledge of Microwave Equipment’s & Remedy Tool.
Technical and/or functional skills: GSM & CDMA Knowledge.

Degree in Electronics and Telecommunication Engineering.
At least 1 – 5 years’ experience in Telecom. Significant part of this experience must be into Telecom Network.