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Location: Bengaluru
Company: SparkCognition
Position Summary
SparkCognition’s Renewable Suite is the world’s leading AI enabled SaaS platform that provides asset performance management and prescriptive analytics software to ever growing renewable energy power plants by combining the power of machine learning, big data, and deep domain expertise. Our platform works across multiple asset types such as wind, solar, storage and DC coupled assets to offer insights to our customers across their fleets. As a Technical Support Engineer you will be working closely with team members across domains with deep technical skills and passion for clean energy.
Join Us In
- Creating foundation for 24×7 support for Asset Performance Management and Predictive Analytics platform for renewable customers supporting wind, solar, storage sites
- Enabling quick response times to support cases and building automations in quickly triaging and resolving software issues
You’ll Have
- Excellent collaboration skills with an ownership attitude to learn domain and software intricacies to respond to technical questions
- 3+ years of experience working in customer support on customer or outbound projects
- Effective communicator and leader, capable of initiating and driving projects
It Would Be Great If You Had
- Experience in supporting renewable energy or IoT time series data
